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G.C INDUSTRIAL HEATING SERVICES PRIVACY & SECURITY POLICY

Last updated: 3rd July 2020

This Privacy Policy outlines Our procedures on the collection, use and protection of any Information that We receive from Our Service Users and Website Visitors.

We are committed to safeguarding the privacy of Our Customers and Visitors. Any Information that is supplied to Us when requesting Our Services and that can be used to identify You, will only be used in accordance with this privacy statement and in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

G.C Industrial Heating Services reserves the right to amend this policy at any time. You can check on Our Website www.gc-heating.co.uk to ensure You are satisfied with any changes that are made.

DEFINITIONS

The words of which the initial letter is capitalised, have meanings defined under the following conditions, and the definitions have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

“The Company”, “G.C Industrial Heating Services”, “We”, “Us” and “Our” refer to the Data Controller
“You”, “Your”, “Service Users”, “Customers” and “Website Visitors” refer to the Data Subject or the individual accessing or using the Service
“Service” refers to the job required by the Customer and any related activities carried out by The Company
“Information” and “Data” refer to any information that relates to an identified or identifiable individual
“Website” refers to G.C Industrial Heating Services, accessible from www.gc-heating.co.uk

WHAT PERSONAL DATA IS COLLECTED?

Personal Information may be obtained through contact forms on Our Website or via any means of communication between Us and Our Service Users. Personally identifiable Information may include, but is not limited to:

Name, company name and job title
Contact Information including email address and telephone number
The address and postcode of the facility that the Service is required
Details of Services carried out and any Service-related equipment
Payment details and signatures
With Your written consent, We may use Information such as Customer testimonials or Service-related imagery

WHY IS THIS INFORMATION COLLECTED?

We collect and process Information about You only where We have a legal bases for doing so under applicable laws. The legal bases depend on the Services that are used. G.C Industrial Heating Services may collect Your Information to use for the following purposes, but are not limited to:

To identify and contact Our Service Users or provide Customer support
To operate the Services We provide, for the performance of a contract between the two parties and to deliver personalised features
To satisfy a legitimate business interest, such as for research and development and to protect the safety and security of the Services
Where We have been given consent to do so for a specific purpose for example to publish for marketing purposes or promote Our Services
To protect Our legal rights and interests or to comply with a legal obligation
To provide You with news, special offers and general information about Our Services unless You have opted not to receive such information

SECURITY OF YOUR DATA

We are committed to ensuring that Your personal Data is protected. We operate appropriate physical, electronic and managerial procedures to safeguard and secure the Information We collect, to prevent any unauthorised access or disclosure. We will never disclose Your Data to any third party without permission.

HOW LONG WILL WE HOLD YOUR DATA?

Personal Data will be retained for no longer than is necessary or is contractually or legally required. We will store Customer’s Information for the length of any contractual relationship held, and after that for a suitable period to verify contractual fulfilment, honour warranty periods, to make contact for our legitimate interests (e.g. ongoing service or maintenance requirements), to provide documentation in the event of any legal requirements, and to respond to any regulators (e.g. financial).

COOKIES POLICY

Please be aware this Website uses essential cookies to be able to provide the best experience for Service Users by monitoring and analysing Website performance, operation and effectiveness as well as ensuring the platform is secure and safe to use.
The types of essential cookies that this site uses are included, but not limited to, below:

XSRF-TOKEN & hs cookies used for security reasons
SSR-caching cookies used to indicate the system from which the site was rendered
_wixCIDX & _wix_browser_sess cookies used for system monitoring/debugging
consent-policy cookies used for cookie banner parameters
TS* cookies used for security and anti-fraud reasons
bSession & fedops.logger.sessionId cookies used for system stability and effectiveness measurement

You may opt out of the use of marketing, functional or analytics cookies at any time by clicking on ‘Cookie Settings’ on the banner along the bottom of the screen.

WHAT ARE YOUR INDIVIDUAL RIGHTS?

You have the right to restrict the collection or use of Your personal Information. You can exercise Your right to prevent such processing by checking or unchecking certain boxes on the forms We use to collect Your Data. You may access, rectify or erase Your personal Data at any time by contacting Our Data Protection Officer (DPO) Jack Cheesman at info@gc-heating.co.uk or via telephone on 07809735591.